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A manager (Nathan) I believe located in the ********* location that was rude, stated to me that if I don't like how CCU does business maybe I should bank with someone else. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Consumer Credit Card Debt Showed Biggest Decrease. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. A free inside look at company reviews and salaries posted anonymously by employees. See BBB rating, reviews, complaints, & more. Even though other credit unions will only require … This is a multi-location business.Need to find a different location? The company doesn't offer 24/7 support, which is not unusual among smaller credit unions, but it is available six days per week and has multiple platforms where you can reach out if you require assistance. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The people are fantastic and the benefits can't be beat. The percentage of consumers' credit card accounts 30 or more DPD decreased by 29% in 2020. Consumers Credit Union's overdraft protection can save their members a lot of money. Reviewing the ledger, there's more than the funds needed to cover the transactions. Consumers Credit Union has a network of 30,000 surcharge-free ATMs nationwide. Add Review. Our offices, unless under construction, remain OPEN regular hours during current COVID restrictions. You don’t have to live in Illinois to qualify for a Consumers Credit Union auto loan — it’s open to borrowers nationwide. Consumers is a great growing company to work for. BBB accredited since 4/24/2013. Our offices, unless under construction, remain OPEN regular hours during current COVID restrictions. Consumer Reports has honest ratings and reviews on banks and credit unions from the unbiased experts you can trust. Consumers Credit Union is a solid option for anyone interested in a free checking account with strong online and mobile banking features, but its Rewards Checking account is where it really shines. Partners may influence their position on our website, including the order in which they appear on the page. BBB remains operational and focused on serving our business community. Transfer funds between checking, savings, and line-of-credit accounts. M-Th: 9am to 5pm CST, F: 9am to 6pm CST, Sat: 9am to 1pm CST, Consumers Credit Union Personal Checking Accounts, 1075 Tri-State Pkwy., #850, Gurnee, IL, 60031, Leave a comment for Consumers Credit Union Personal Checking Accounts. Consumers Credit Union Review: Checking, Savings and CDs Consumers Credit Union is best if you're looking for a free rewards checking … read more. We know we can only be successful if we take your trust in us seriously! To make this comment as helpful as possible for our community, please provide at least 2 sentences. It doesn't charge monthly maintenance fees on any of its accounts and it reimburses you for all ATM fees if you meet the minimum Rewards Checking account requirements. Amid the coronavirus pandemic, banks and credit unions are trying to offer some relief to … The people I work with are great, and you see that at every service center. Sometimes, our financial capabilities come short of our financial requirements and we have to get more resources to cover the gap. Home / About Us / Reviews. 75% of U.S. adults have a credit card balance greater than $0. Consumers Credit Union offers a variety of personal checking accounts, but it's best known for its Rewards Checking account, which offers APYs as high as 4.09% for customers who meet its requirements. This review covers the Consumers Credit Union formerly known as Consumers Cooperative Credit Union. Both fees need to be reversed. Make loan payments; View images of cleared checks; Apply for a loan; Pay bills online; Review your electronic account statements; Make time be on your side. 3 out … Customer Reviews are not used in the calculation of BBB Rating. We will have to see when and if i have the time. See older reviews below. In conclusion, I personally find Consumers Credit Union a great credit union to do business with. PrimeTrust Federal Credit Union ranks 168 of 1934 in Financial Services category. Reviews of the app are mixed: On the App Store, it receives a rating of 1.7 stars out of 5. Consumers Credit Union HELOC Review. Original review: Nov. 17, 2020. Consumers Credit Union consistently ranks in the top percentile for member satisfaction. Once you join, you may keep your membership for life. They advertise free rewards checking, based on meeting a … Consumers Credit Union is based in Illinois. I have now applied for a loan 3x but do to "limited credit history" have not been approved. The following companies are our partners in Checking Accounts: nbkc bank, BBVA Online Checking, HSBC Premier, PenFed, Consumers Credit Union, Sofi Money, Radius Bank, Betterment, Empower Finance, Aspiration, TD Bank Convenience Checking, and TD Bank Beyond Checking. PrimeTrust Federal Credit Union was first mentioned on PissedConsumer on Jun 17, 2020 and since then this brand received 2 reviews. Consumers Credit Union offers auto loan options for new and used vehicles, Rvs, motorcycles, and boats. Our Comments Policy  |  How to Write an Effective Comment. If you opt into overdraft protection, you'll pay a $30 fee for each item paid by overdraft privilege. Ultimately the choice is yours. Available nationwide, Consumers Credit Union is offering a staggering 4.09% APY with a maximum balance of $10,000 on their Free Rewards Checking Account. These commissions are how we maintain our free service for consumers. Reviews Consumers Credit Union. Plus, Consumers Credit Union offers some amazing perks that make it a strong contender for the the top of any free checking account list. While it only has a few branches in Illinois, its online and mobile banking features make it a viable option for residents of any state. There are no recent reviews. I hope this review helps you out in making a decision about the credit union. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Consumers Credit Union charges surprisingly few fees on its checking accounts and doesn't require you to maintain a minimum balance or make a certain number of deposits each month, though you could incur an account inactivity fee if you don't use your funds for an extended period of time. 0.0 out of 5 stars. Online banking customers can use the credit union’s mobile app. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. The only problem with credit unions is that many don't offer nationwide availability. AccountCreate. read more. Its other fees are typical of banks and credit unions and shouldn't affect the majority of its customers. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Was this review helpful? Many or all of the companies featured here provide compensation to us. Our content is free because we may earn a commission when you click or make a purchase using our site. Most of the projects we dream of executing require financial resources. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. They may as well be ***********, *****, or any other Big BANK (and i mean that with the full insult it applies when credit unions are involved) It was established in 1953 and as of September of 2020, it had grown to 66 employees and 41,575 members at 8 locations.Consumer Credit Union's money market rates are 25% higher than the … An apology for the unprofessional statement made by the manager (Nathan). Another great benefit is that Consumers Credit Union only requires a $5 initial deposit when opening an account. There's a pending transaction of $48.50 on my checking account that appears even as I log this complaint. They have both been extremely attentive and wonderful to work with during the process. Consumers Credit Union HELOC is available in 50 states (and Washington, DC). Consumers Credit Union Review By Stacy Calvert June 8, 2018 Find a Credit Union Consumers Credit Union is a full-service financial institution headquartered in Waukegan, Ill. We’re proud to say that we’ve provided debt management help to countless individuals and their families. However, Consumers Credit Union is the best of both worlds - a credit union that offers nationwide free checking. BBB Business Profiles may not be reproduced for sales or promotional purposes. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. It is also the 624 th largest credit union in the nation. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. EZ Shield Fraud Protection. Jeremy ** was our loan officer and if I could give 10 stars, I would. See BBB rating, reviews, complaints, request a quote & more. BBB Business Profiles are subject to change at any time. I have been helped out by honest reviews before and happy people took the time and effort to make them, so I would like to return the favor. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Credit Union in Kalamazoo, MI. How BBB Processes Complaints and Reviews. Enroll in Consumer Credit Union's Online Banking today! Both $35 fees should have been reversed and not one. Location of This Business7200 Elm Valley Dr, Kalamazoo, MI 49009-7444, BBB Tip: How to choose a new bank or credit union, Need to file a complaint? Consumers Credit Union has 10 branch locations through Illinois. Consumers Credit Union Rewards Checking is available in 50 states (and Washington, DC). I have been working at Consumers Credit Union (Illinois) full-time for more than a year. Download from the app store, search for "Consumer Credit Union". The company offers personal and business banking solutions, including checking, savings and money market accounts, certificates of deposit, loans and credit cards. Plus, there are no monthly fees, minimum balances, or minimum deposits you have to worry about. On 11/13/20, I contacted the CCU member support number 800-991-2221 for assistance with charges on my account that were not accurate. To become a member, simply click below to begin the application process. The credit union provides banking services at locations in the Chicagoland area, as well as shared branches around the U.S. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Few other banks or credit unions offer so much with so few strings attached, so it's worth a closer look if you want a place that will keep your money safe and help you grow it at the same time. Additionally, customer service employees shouldn't make rude, unwarranted, condescending and unprofessional statements to consumers. Because Consumers Credit Union is a relatively small credit union, there aren't a lot of customer reviews out there, though the ones that are out there are largely positive. The average FICO ® Score for someone with a credit card balance in 2020 was 735. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It offers APYs as high as 4.09% on balances up to $10,000, which is more than what some high-interest savings accounts offer. And with membership open to anyone, a Consumers Credit Union account is more accessible than accounts offered by other credit unions or banks that only operate within certain states. There always comes a moment when it's time to move on, but I would strongly recommend looking at Consumers as an employer. International Association of Better Business Bureaus. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Pros. There were 2 fees of $35 assessed incorrectly due to the pending transaction. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. Very high APY. After this i may well close my account with them. Consumers Credit Union (CCU) Reviews . BBB Business Profiles generally cover a three-year reporting period. Penfed Credit Union was a great decision. The debt management advice we provide puts people on the right financial track. It may be found at myconsumers.org, and it has 10 public branches in Illinois and numerous shared branches nationwide. When we had questions, they were very responsive and clear in … He was great and very helpful in … BBB remains operational and focused on serving our business community. Key Takeaways. What that means is i am not enough in debt to go into further debt, and that they will not allow me to go in to debt further to gain the "credit experience" they want me to have. For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Consumers Mortgages We have been working with Shenice and Jennie at CCCU to refinance our place. Consumers Credit Union is a great place to work. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. 3 reviews of Consumers Credit Union "Just financed my auto lease buyout with CCCU and the process was extremely smooth. Consumers Credit Union Rewards Checking Review. If you choose to click on the links on our site, we may receive compensation. Not to mention their rates offered are the best that I could find! The person who assisted me was so extremely thourough, and even came in on her day off to make sure my loan was expedited as i was on a time crunch with the lease maturity date. Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, How Checking Accounts Can Help With Budgeting Goals, The Top 6 Reasons to Get a Checking Account, 6 Tips for Managing your Online Savings and Checking Accounts, Rewards Checking account with APY up to 4.09%. Consumers Credit Union based in Lake County, IL (not to be confused with a credit union by the same name in Michigan) is a company that I believe to us very deceptive business practices. DRAWBACKS  One of the main drawbacks is that Consumers Credit Union doesn't have a large branch footprint, which might make banking more difficult if you don't live close to a … To find out more about how we make money and our editorial process, click here. It's as simple as that. Find the right financing option for you. We’ll guide you through the process. Because Consumers Credit Union is a relatively small credit union, there aren't a lot of customer reviews out there, though the ones that are out there are largely positive. Finance is one of the matters that almost everyone faces and tries to manage because truly, life cannot be lived without money. Consumers Credit Union HELOC is offered by Consumers Credit Union, a credit union founded in 1930 and based in Waukegan, IL. Credit Union in Santa Monica, CA. As is clearly visible via online banking there's enough funds to cover the transactions on 11/11 and 11/12 and 11/13. In this review, we'll discuss Consumers Credit Union's checking, savings, CDs, money market, and IRA accounts and compare its rates against the competition. Learn about Consumers Credit Union Free Rewards Checking account here. A lady representative hung up on me while waiting for a manager to be available. With locations in Michigan, Consumers Credit Union offers a range of personal and business banking services to help you meet your financial needs. 0 Reviews . 27 Consumers Credit Union (Michigan) reviews. Consumers Credit Union Rewards Checking is offered by Consumers Credit Union, a credit union founded in 1930 and based in Waukegan, IL. 202 talking about this. Consumer Credit Union is headquartered in Greeneville and is the 13 th largest credit union in the state of Tennessee. That is a poor depiction of CCU as a banking institution. Credit unions are among the highest-rated services we’ve ever evaluated, with 96 percent of our members highly satisfied vs. 80 percent for the three biggest national banks. This organization is not BBB accredited. From Account Holders in the last year . BBB reports on known marketplace practices. I spoke with two representatives that were unprofessional. The amount of PTO you get is more than generous and the room for promotion is very large. As a matter of policy, BBB does not endorse any product, service or business. Reviews of American Consumer Credit Counseling. ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL . The transaction should be presented / posted until 11/14/20. Visit our the Consumers Credit Union Breton office for hassle-free banking, ATM, and perks like free document shredding, Wi-Fi, kids' play area, and more. PrimeTrust Federal Credit Union Overview. This is an improper business practice, especially considering the environment that the economy is in to gouge fees from consumers. BBB is here to help. We know we can only be successful if we take your trust in us seriously! Nathan was dismissive and rude and showed no desire to assist a consumer or review the concern at hand. Incorrect charges and unprofessional statements made by a manager to a consumer. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. One of the fees was reversed and not both. As for the incorrect transaction. Application Process. Comments (3) Consumers Credit Union does NOT exemplify the national credit union motto "People HELPING people" and therefore should be avoided at all cost. It only has 10 branch locations but its powerful mobile and online banking tools enable you to manage your money from anywhere. Reverse both $35 fees. Read more. 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